No more license codes
You only need to remember your credentials, we do the rest.
- Account-based (username and password)
- No logistics with USBs and dongles
- The license can be updated in real-time
- No need to deploy your network server
- Encrypted, secure, GDPR compliant
- Works for a specified time without internet
- Admin console to manage your license
- Dynamic pool of licenses per product
HASSLE-FREE LICENSING
The online licensing system of IDEA StatiCa solves all the issues of the old key-based systems.
Everything is provided in a robust and secure IDEA StatiCa cloud for which you need only two things to access – their username (by default, an email) and password.
Widget #3: widget_collapsible_list
Name: Licensing FAQ
ID: fd885551-a40b-4084-b7f9-5d5509ad1713
Show Raw Data
{
"title": {
"name": "Headline",
"type": "text",
"value": "FAQ"
},
"description": {
"name": "Description",
"type": "text",
"value": ""
},
"content_top": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content before",
"type": "rich_text",
"value": "<p><br></p>"
},
"collapsible_items": {
"name": "Collapsible items",
"type": "modular_content",
"value": [
"faq_licensing___is_there_a_single_and_network_conf",
"faq_licensing___is_the_license_country_limited_",
"faq_licensing___how_long_will_my_idea_statica_work",
"faq_pricing___what_kind_of_support_do_i_get_during",
"faq_licensing___amount_of_users",
"faq_licensing___what_do_i_need_to_do_when_my_licen",
"faq_licensing___where_can_i_set_up_all_the_account",
"faq_licensing___can_i_log_in_with_my_credentials_f",
"faq_licensing___do_i_just_turn_off_license_idea_st",
"faq_licensing___why_can_t_i_add_a_new_user_to_my_l"
],
"linkedItems": [
{
"elements": {
"title": {
"name": "Title",
"type": "text",
"value": "Is there a single and network configuration?"
},
"description": {
"name": "Description",
"type": "text",
"value": ""
},
"content_1": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 1",
"type": "rich_text",
"value": "<p>No, <strong>all licenses</strong> of IDEA StatiCa <strong>are floating</strong>. You can switch devices, return the license to the pool, share with your colleagues, and work on the road or from home.</p>"
},
"content_2": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 2",
"type": "rich_text",
"value": "<p><br></p>"
},
"visibleinregion": {
"name": "VisibleInRegion",
"type": "multiple_choice",
"value": []
},
"regions": {
"name": "Region",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "region"
},
"translation__translation_connector": {
"name": "Translation Connector",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "languages"
},
"translation__force_translation": {
"name": "Force translation",
"type": "multiple_choice",
"value": []
},
"translation__last_translation": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Last translation",
"type": "rich_text",
"value": "<p><br></p>"
},
"translation__ai_translated": {
"name": "AI translated",
"type": "multiple_choice",
"value": []
}
},
"system": {
"codename": "faq_licensing___is_there_a_single_and_network_conf",
"collection": "default",
"id": "e5e8f87a-ec44-478b-93ee-c50519c1b8f0",
"language": "en-US",
"lastModified": "2020-05-19T20:51:20.8502627Z",
"name": "FAQ Licensing - Is there a single and network configuration?",
"sitemapLocations": [],
"type": "widget_text_block",
"workflowStep": "published",
"workflow": "default"
}
},
{
"elements": {
"title": {
"name": "Title",
"type": "text",
"value": "Is the license country-limited?"
},
"description": {
"name": "Description",
"type": "text",
"value": ""
},
"content_1": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 1",
"type": "rich_text",
"value": "<p><strong>Yes</strong>, the out-of-the-box IDEA StatiCa <strong>license is valid in the country you specify in the purchase</strong> (usually by billing address). Multi-national usage schemes have to be defined by the Enterprise license. </p>"
},
"content_2": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 2",
"type": "rich_text",
"value": "<p><br></p>"
},
"visibleinregion": {
"name": "VisibleInRegion",
"type": "multiple_choice",
"value": []
},
"regions": {
"name": "Region",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "region"
},
"translation__translation_connector": {
"name": "Translation Connector",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "languages"
},
"translation__force_translation": {
"name": "Force translation",
"type": "multiple_choice",
"value": []
},
"translation__last_translation": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Last translation",
"type": "rich_text",
"value": "<p><br></p>"
},
"translation__ai_translated": {
"name": "AI translated",
"type": "multiple_choice",
"value": []
}
},
"system": {
"codename": "faq_licensing___is_the_license_country_limited_",
"collection": "default",
"id": "a4c9be9d-90ed-4860-aa7a-cc328ceb8bcb",
"language": "en-US",
"lastModified": "2020-05-19T20:52:48.2339547Z",
"name": "FAQ Licensing - Is the license country-limited?",
"sitemapLocations": [],
"type": "widget_text_block",
"workflowStep": "published",
"workflow": "default"
}
},
{
"elements": {
"title": {
"name": "Title",
"type": "text",
"value": "How long will my IDEA StatiCa work if disconnected from the Internet?"
},
"description": {
"name": "Description",
"type": "text",
"value": ""
},
"content_1": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 1",
"type": "rich_text",
"value": "<p><strong>It's entirely up to you, </strong>as you can edit this value in hours in the <a href=\"https://www.ideastatica.com/en/Portal/Dashboard\">User Portal</a>. You can even turn your computer off and on during this time. <strong>Seats are allocated to your machine</strong> and are not available to anyone else in your company. After the selected time has elapsed, the<strong> license automatically returns to the pool.</strong></p>\n<ul>\n <li>For <strong>new licenses created after May 1, 2022</strong>, <strong>the default is now only 1 hour</strong>. </li>\n <li>For <strong>all existing licenses</strong>, <strong>the default value remains 72 hours. </strong></li>\n</ul>"
},
"content_2": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 2",
"type": "rich_text",
"value": "<p><br></p>"
},
"visibleinregion": {
"name": "VisibleInRegion",
"type": "multiple_choice",
"value": []
},
"regions": {
"name": "Region",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "region"
},
"translation__translation_connector": {
"name": "Translation Connector",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "languages"
},
"translation__force_translation": {
"name": "Force translation",
"type": "multiple_choice",
"value": []
},
"translation__last_translation": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Last translation",
"type": "rich_text",
"value": "<p><br></p>"
},
"translation__ai_translated": {
"name": "AI translated",
"type": "multiple_choice",
"value": []
}
},
"system": {
"codename": "faq_licensing___how_long_will_my_idea_statica_work",
"collection": "default",
"id": "4c13fee9-ce37-49a5-add8-3ce6086a25ef",
"language": "en-US",
"lastModified": "2022-05-25T13:18:20.9969579Z",
"name": "FAQ Licensing - How long will my IDEA StatiCa work if disconnected from the Internet?",
"sitemapLocations": [],
"type": "widget_text_block",
"workflowStep": "published",
"workflow": "default"
}
},
{
"elements": {
"title": {
"name": "Title",
"type": "text",
"value": "Where can I set up all the accounts for my company?"
},
"description": {
"name": "Description",
"type": "text",
"value": ""
},
"content_1": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 1",
"type": "rich_text",
"value": "<p>If you have admin privileges, you can do it at <a href=\"https://my.ideastatica.com/\">https://www.ideastatica.com/Portal/Dashboard</a></p>"
},
"content_2": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 2",
"type": "rich_text",
"value": "<p><br></p>"
},
"visibleinregion": {
"name": "VisibleInRegion",
"type": "multiple_choice",
"value": []
},
"regions": {
"name": "Region",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "region"
},
"translation__translation_connector": {
"name": "Translation Connector",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "languages"
},
"translation__force_translation": {
"name": "Force translation",
"type": "multiple_choice",
"value": []
},
"translation__last_translation": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Last translation",
"type": "rich_text",
"value": "<p><br></p>"
},
"translation__ai_translated": {
"name": "AI translated",
"type": "multiple_choice",
"value": []
}
},
"system": {
"codename": "faq_pricing___what_kind_of_support_do_i_get_during",
"collection": "default",
"id": "aec5b1e4-445f-41f8-919c-a06d2f61d9ed",
"language": "en-US",
"lastModified": "2023-06-12T12:45:03.1799411Z",
"name": "FAQ Licensing - Where can I set up all the accounts for my company?",
"sitemapLocations": [],
"type": "widget_text_block",
"workflowStep": "published",
"workflow": "default"
}
},
{
"elements": {
"title": {
"name": "Title",
"type": "text",
"value": "Is the amount of users/emails assigned to our license limited?"
},
"description": {
"name": "Description",
"type": "text",
"value": ""
},
"content_1": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [
{
"codename": "eula__valid_",
"linkId": "6ae3f747-06be-40b1-855f-dc9419c5e1a4",
"urlSlug": "end-user-license-agreement",
"type": "landing_page"
}
],
"name": "Content column 1",
"type": "rich_text",
"value": "<p>Yes, it is. Based on the <a data-item-id=\"6ae3f747-06be-40b1-855f-dc9419c5e1a4\" href=\"\">EULA</a>, there is a maximum permitted number of individual users per software license. For standard commercial license, there are max. <strong>7 users per seat</strong>. </p>\n<p>Your license administrator can see and edit how many users are being added to the license in the User Portal <a href=\"https://my.ideastatica.com\" data-new-window=\"true\" target=\"_blank\" rel=\"noopener noreferrer\">https://my.ideastatica.com</a>.</p>"
},
"content_2": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 2",
"type": "rich_text",
"value": "<p><br></p>"
},
"visibleinregion": {
"name": "VisibleInRegion",
"type": "multiple_choice",
"value": []
},
"regions": {
"name": "Region",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "region"
},
"translation__translation_connector": {
"name": "Translation Connector",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "languages"
},
"translation__force_translation": {
"name": "Force translation",
"type": "multiple_choice",
"value": []
},
"translation__last_translation": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Last translation",
"type": "rich_text",
"value": "<p><br></p>"
},
"translation__ai_translated": {
"name": "AI translated",
"type": "multiple_choice",
"value": []
}
},
"system": {
"codename": "faq_licensing___amount_of_users",
"collection": "default",
"id": "aa4245d0-89f3-4c79-b441-f446237f177f",
"language": "en-US",
"lastModified": "2024-01-08T08:10:23.3136469Z",
"name": "FAQ Licensing - Is the amount of users/emails assigned to our license limited?",
"sitemapLocations": [],
"type": "widget_text_block",
"workflowStep": "published",
"workflow": "default"
}
},
{
"elements": {
"title": {
"name": "Title",
"type": "text",
"value": "What do I need to do when my license changes? "
},
"description": {
"name": "Description",
"type": "text",
"value": "(for example, a new version released, additional seat purchased, etc.)"
},
"content_1": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 1",
"type": "rich_text",
"value": "<p>You only need to restart IDEA StatiCa and be online. <strong>Your license will automatically update</strong>, no need for any reactivation steps.</p>"
},
"content_2": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 2",
"type": "rich_text",
"value": "<p><br></p>"
},
"visibleinregion": {
"name": "VisibleInRegion",
"type": "multiple_choice",
"value": []
},
"regions": {
"name": "Region",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "region"
},
"translation__translation_connector": {
"name": "Translation Connector",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "languages"
},
"translation__force_translation": {
"name": "Force translation",
"type": "multiple_choice",
"value": []
},
"translation__last_translation": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Last translation",
"type": "rich_text",
"value": "<p><br></p>"
},
"translation__ai_translated": {
"name": "AI translated",
"type": "multiple_choice",
"value": []
}
},
"system": {
"codename": "faq_licensing___what_do_i_need_to_do_when_my_licen",
"collection": "default",
"id": "9fe095da-b2d3-46e0-bbc8-ed1886ec1cf4",
"language": "en-US",
"lastModified": "2020-05-19T21:07:34.1333574Z",
"name": "FAQ Licensing - What do I need to do when my license changes?",
"sitemapLocations": [],
"type": "widget_text_block",
"workflowStep": "published",
"workflow": "default"
}
},
{
"elements": {
"title": {
"name": "Title",
"type": "text",
"value": "How can I recover my forgotten password?"
},
"description": {
"name": "Description",
"type": "text",
"value": ""
},
"content_1": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 1",
"type": "rich_text",
"value": "<p>Go to <a href=\"https://my.ideastatica.com/\" data-new-window=\"true\" target=\"_blank\" rel=\"noopener noreferrer\">https://auth.ideastatica.com/Account/ForgotPassword</a>, input your username, we will send you a recovery mail.</p>"
},
"content_2": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 2",
"type": "rich_text",
"value": "<p><br></p>"
},
"visibleinregion": {
"name": "VisibleInRegion",
"type": "multiple_choice",
"value": []
},
"regions": {
"name": "Region",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "region"
},
"translation__translation_connector": {
"name": "Translation Connector",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "languages"
},
"translation__force_translation": {
"name": "Force translation",
"type": "multiple_choice",
"value": []
},
"translation__last_translation": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Last translation",
"type": "rich_text",
"value": "<p><br></p>"
},
"translation__ai_translated": {
"name": "AI translated",
"type": "multiple_choice",
"value": []
}
},
"system": {
"codename": "faq_licensing___where_can_i_set_up_all_the_account",
"collection": "default",
"id": "50ddd200-6923-4f16-9d3c-216d26177970",
"language": "en-US",
"lastModified": "2023-06-12T12:49:11.1637912Z",
"name": "FAQ Licensing - How can I recover my forgotten password?",
"sitemapLocations": [],
"type": "widget_text_block",
"workflowStep": "published",
"workflow": "default"
}
},
{
"elements": {
"title": {
"name": "Title",
"type": "text",
"value": "Can I log in with my credentials from multiple devices at the same time?"
},
"description": {
"name": "Description",
"type": "text",
"value": ""
},
"content_1": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 1",
"type": "rich_text",
"value": "<p><strong>Yes</strong>, you can. But <strong>each instance</strong> of IDEA StatiCa <strong>will consume seats</strong> from your license according to the products you selected.</p>"
},
"content_2": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 2",
"type": "rich_text",
"value": "<p><br></p>"
},
"visibleinregion": {
"name": "VisibleInRegion",
"type": "multiple_choice",
"value": []
},
"regions": {
"name": "Region",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "region"
},
"translation__translation_connector": {
"name": "Translation Connector",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "languages"
},
"translation__force_translation": {
"name": "Force translation",
"type": "multiple_choice",
"value": []
},
"translation__last_translation": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Last translation",
"type": "rich_text",
"value": "<p><br></p>"
},
"translation__ai_translated": {
"name": "AI translated",
"type": "multiple_choice",
"value": []
}
},
"system": {
"codename": "faq_licensing___can_i_log_in_with_my_credentials_f",
"collection": "default",
"id": "dbc97227-5bf2-4fa0-8f45-786cfb196d6c",
"language": "en-US",
"lastModified": "2020-05-19T20:54:44.9702279Z",
"name": "FAQ Licensing - Can I log in with my credentials from multiple devices at the same time?",
"sitemapLocations": [],
"type": "widget_text_block",
"workflowStep": "published",
"workflow": "default"
}
},
{
"elements": {
"title": {
"name": "Title",
"type": "text",
"value": "Do I have to turn off the IDEA StatiCa license to pass the license to my colleague?"
},
"description": {
"name": "Description",
"type": "text",
"value": ""
},
"content_1": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 1",
"type": "rich_text",
"value": "<p>Users can define if their license should be released or not in the license dialog using the \"Keep products reserved\" checkbox. </p>\n<p>If the box is checked, the license stays on your computer for 72 hours without the need to be connected to the Internet. And nobody else can access it. </p>\n<p>If this checkbox is empty, the license seat will be returned to the license pool immediately after you close IDEA StatiCa. The offline window is not activated, and other users in your organization can get your license immediately. However, this requires a constant connection to the Internet. </p>"
},
"content_2": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 2",
"type": "rich_text",
"value": "<p><br></p>"
},
"visibleinregion": {
"name": "VisibleInRegion",
"type": "multiple_choice",
"value": []
},
"regions": {
"name": "Region",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "region"
},
"translation__translation_connector": {
"name": "Translation Connector",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "languages"
},
"translation__force_translation": {
"name": "Force translation",
"type": "multiple_choice",
"value": []
},
"translation__last_translation": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Last translation",
"type": "rich_text",
"value": "<p><br></p>"
},
"translation__ai_translated": {
"name": "AI translated",
"type": "multiple_choice",
"value": []
}
},
"system": {
"codename": "faq_licensing___do_i_just_turn_off_license_idea_st",
"collection": "default",
"id": "221718a0-538d-4966-8a4d-34f9a1c9dbc5",
"language": "en-US",
"lastModified": "2022-05-27T08:25:29.9100273Z",
"name": "FAQ Licensing - Do I just turn off license IDEA StatiCa to pass the license to my colleague?",
"sitemapLocations": [],
"type": "widget_text_block",
"workflowStep": "published",
"workflow": "default"
}
},
{
"elements": {
"title": {
"name": "Title",
"type": "text",
"value": "Why can't I add a new user to my license even though I'm an admin?"
},
"description": {
"name": "Description",
"type": "text",
"value": ""
},
"content_1": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 1",
"type": "rich_text",
"value": "<p>The user you want to add may have used his email address in past for a Trial or Educational license. His email may be assigned to another license group. Send us an email to info@ideastatica.com with the email addresses you cannot add and we will fix it.</p>"
},
"content_2": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content column 2",
"type": "rich_text",
"value": "<p><br></p>"
},
"visibleinregion": {
"name": "VisibleInRegion",
"type": "multiple_choice",
"value": []
},
"regions": {
"name": "Region",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "region"
},
"translation__translation_connector": {
"name": "Translation Connector",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "languages"
},
"translation__force_translation": {
"name": "Force translation",
"type": "multiple_choice",
"value": []
},
"translation__last_translation": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Last translation",
"type": "rich_text",
"value": "<p><br></p>"
},
"translation__ai_translated": {
"name": "AI translated",
"type": "multiple_choice",
"value": []
}
},
"system": {
"codename": "faq_licensing___why_can_t_i_add_a_new_user_to_my_l",
"collection": "default",
"id": "323fe088-8f60-45ea-bc57-9f7b2deac235",
"language": "en-US",
"lastModified": "2022-05-27T07:55:26.7221069Z",
"name": "FAQ Licensing - Why can't I add a new user to my license even though I'm an admin?",
"sitemapLocations": [],
"type": "widget_text_block",
"workflowStep": "published",
"workflow": "default"
}
}
]
},
"content_bottom": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Content after",
"type": "rich_text",
"value": "<p><br></p>"
},
"visibleinregion": {
"name": "VisibleInRegion",
"type": "multiple_choice",
"value": []
},
"regions": {
"name": "Region",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "region"
},
"translation__translation_connector": {
"name": "Translation Connector",
"type": "taxonomy",
"value": [],
"taxonomyGroup": "languages"
},
"translation__force_translation": {
"name": "Force translation",
"type": "multiple_choice",
"value": []
},
"translation__last_translation": {
"images": [],
"linkedItemCodenames": [],
"linkedItems": [],
"links": [],
"name": "Last translation",
"type": "rich_text",
"value": "<p><br></p>"
},
"translation__ai_translated": {
"name": "AI translated",
"type": "multiple_choice",
"value": []
}
}